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Local Business

Cleaner offers email alerts for garment pick up

CRYSTAL LAKE – An Illinois-based chain of dry cleaning and laundry franchise information cleaners has launched an email notification program to let customers know when garments are ready to be picked up.

CD One Price Cleaners said it is the first full-service cleaner in the country to offer customers “Ready Alerts,” an email notification program that connects the person with their garment in real time. The notifications are linked to a customer’s email address or text number and trigger once the cleaning is hung and bagged.  

“It’s a busy, crazy world, and we wanted to make life a bit easier for all of our customers,” CD One Price Marketing Director John Morocco said in a news release. “The initial response has been overwhelming, people love it.”  

The alerts launched a few days ago at the CD One Price Cleaners Crystal Lake location, 5765 Route 14, which serves about 12,000 customers. Some of them have already signed up for the alerts and the response has been positive, store manager Brian Neader said. Customers said the service helps keep them organized and plan errands, Neader said.

The company operates 30 franchise and corporate-owned locations in the Midwest that clean more than 14.5 million garments a year.

For information about the notification program, visit www.cdonepricecleanerscom. 

CD One Price Cleaners was founded in 2001 and is based in Westchester.

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