Thunderstorm Light Rain
40°FThunderstorm Light RainFull Forecast

Ill. 911 dispatcher suspended after pond drowning

Published: Thursday, Nov. 7, 2013 11:24 p.m. CST

ARLINGTON HEIGHTS – A suburban Chicago 911 dispatcher was suspended for three days after authorities say she improperly handled a call from a man who drowned when his SUV plunged into an Arlington Heights retention pond.

Authorities say the dispatcher didn't review water rescue procedures a month before the July 25 crash because she was on vacation.

Transcripts of the call show the woman repeatedly trying to calm 89-year-old Henry Laseke, who was urging rescuers to hurry because his SUV was sinking.

She assured him help was on the way and asked for information about his vehicle. But the veteran dispatcher never asked if he could open a window or if he was able to escape.

A disciplinary note says the 15-year veteran also didn't enter proper codes into a computer system.

Get breaking and town-specific news sent to your phone. Sign up for text alerts from the Northwest Herald.

Copyright 2017 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

Reader Poll

Have you ever checked the Illinois treasurer's website to see if you were owed money?
Yes, I found some
Yes, but no luck
No, but I'm going to now