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Local

Centegra Health System network recognized for member satisfaction

McHENRY – Blue Cross-Blue Shield of Illinois recently recognized the Centegra Health and Wellness Network for growth and member satisfaction.

The health insurance company named the network as one of the top three providers in growth from December to January and granted the network a blue ribbon for member satisfaction in 2013.

The blue ribbon recognition is based on a customer satisfaction survey by Blue Cross-Blue Shield. The survey focused on office visits, waiting times, the quality of care received, and a physician's explanation of medical tests and treatments.

Groups that received a 75 percent or higher satisfactory rating received the honor. The Centegra Health and Wellness Network is an association of hundreds of primary-care physicians and specialists in the McHenry County area.

– Stephen Di Benedetto

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