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CTA says full switch to Ventra by July 1

Published: Saturday, March 15, 2014 11:18 p.m. CDT

CHICAGO – Chicago transit officials said the full switch to the new and sometimes-criticized Ventra fare system should be completed by July 1.

A statement from the Chicago Transit Authority said that software and other upgrades have improved the system and that it’s performed well over the last few months.

In December, the CTA conceded problems in the transition to Ventra cost $1.2 million in free rides between Oct. 1 and Dec. 19 last year. Some criticized the system as cumbersome.

Friday’s CTA statement said Ventra’s performance now meets standards set by the CTA in November. It added the CTA will keep monitoring that performance closely.

By July, the agency said CTA and Pace customers should be fully converted to Ventra. It said 81 percent of CTA customers are currently using Ventra.

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