Two nurses are now dedicated to walking patients through every step of the joint replacement surgery process at the Centegra Hip & Knee Replacement Center. Maria Hush and Tami Krol are the joint navigators who provide every patient a go-to person as he prepares for joint replacement surgery.
“As joint navigators we coordinate each patient’s care to be sure he or she knows what to expect,” Hush said. “This is a service that sets Centegra apart from other hospitals and it shows our commitment to providing every patient an exceptional experience.”
While a patient prepares for surgery, his joint navigator helps him decide the best place to recover. Most people go home after a short stay in the hospital, while some may benefit from a brief time in a skilled nursing facility.
“If a patient is going home when he leaves the hospital, we set up the home health therapy and equipment he will need to recover as quickly as possible,” Krol said. “If a patient would recover better with additional help, we help him choose the best facility for him and his family.”
The day of surgery, the joint navigator walks the patient and family to their private room at the Centegra Hip & Knee Replacement Center. Throughout the hospital stay, the joint navigator tracks the patient’s recovery through daily conferences with the center’s doctors, physical and occupational therapists, nurses and support staff. Each person who provides patient care has been selected for the center’s team because of his extensive orthopedics experience.
“We are so proud to provide this personalized experience to each patient who chooses the Centegra Hip & Knee Replacement Center,” Hush said. “Our patients receive better care and when they leave our hospital they are well on the way to an outstanding recovery.”