Your car is a necessary expense, so you want to have a good mechanic you can trust to keep it in good running order. The question is, how do you find one?
One way is to get referrals. Ask people you know and trust who their mechanic is and why they like him/her.
Douglas Automotive, in Barrington and Crystal Lake, is such a personal shop, everyone from the techs to the guys behind the counter to owner Doug McAllister is always available. That’s crucial.
“ It’s just like a doctor,” McAllister said. “ If you find a doctor you like odds are you will continue to see him/her. Same with an auto repair shop/mechanic.”
There are questions you can ask before choosing your go-to shop, like an explanation of services. Look for a shop that does all types of repairs. You don’t want one that sub-contracts out some of its work.
Ask for a written estimate to make sure the work and the charges are reasonable. If you get bad vibes from the place, look elsewhere.
Check for certifications and diplomas from professional institutes, associations and trade schools. Douglas Automotive employs ASE certified technicians. By law, any certified shop can perform service without voiding your car’s warranty. Douglas Automotive is fully certified to perform any service or maintenance on your car, and your factory warranty will remain intact.
Find out what kind of guarantee comes with your repairs. Douglas Automotive’s work comes with a 36,000-mile warranty on parts and labor.
Douglas Automotive has received multiple A-rate reports from popular business review website, Angie’s
List, earning it a coveted spot on the Angie’s List honor roll page.
Additionally, the Better Business Bureau has just awarded Douglas Automotive a Complaint-Free award for the third year in a row.
www.douglasautomotive.com | 123 E. Virginia Rd., Crystal Lake, IL 60014 | 815.356.0440