To the Editor:
Less than 10 days ago, a water main broke in Hebron. Many homes were without water while repairs were being made. Others had their water running at a trickle. At first, the reason behind the water issue was unknown to me. I had to call around to friends and family before getting answers.
Apparently, the fire department was thoughtful enough to notify followers on social media that a boil order was in effect.
However, I am not a fan of Facebook, and therefore was unaware that town water users should be boiling the town water until further notice.
I am extremely upset because my water was running at a trickle and I used it to rinse pacifiers and would not have done so if I had known the water was unsafe.
Why doesn’t the town have an automated call system to alert residents? Why wasn’t more done to inform residents? I feel that the powers that be were very irresponsible in handling this matter.
Something needs to be done to prevent issues like this from arising in the future.
Bridget Beck
Hebron
