If you have an insurance claim due to a hailstorm or other act of nature, it's important to understand the different types of adjusters that are available. An insurance adjuster will determine the extent of the damage, what your policy covers, and how much money will be awarded for repairs. Understanding the various types of adjusters can be the difference between a successful or an unsuccessful claim.
A company adjuster is employed by an insurance company. "Insurance company adjusters don't just answer to homeowners, they answer to investors," said Rhett Wilborn, owner and President of Innovative Home Concepts, Inc. "Coverage may be denied, or repairs may only be partially covered in some cases. The amount awarded may be lower than the cost of repairs."
An independent adjuster is employed by a third-party company, and is usually called in when there's a large influx of claims, like after a hurricane. While technically unbiased, these adjusters are hired by the insurance company; they have to adhere to certain rules, and their work is subject to the insurance company's approval before a claim can be paid.
"A public adjuster doesn't work for the insurance companies," explained Wilborn. "He's hired by the insured homeowner, and represents the property owner during the claim process. This type of adjuster ensures the homeowner is treated fairly, and makes sure they're made whole again after a loss." Hiring a public adjuster offers several advantages; they're experts at working with insurance claims, they represent the homeowner's best interests, and they'll fight to get the homeowner enough money to make the necessary repairs to the property. In most cases, a good public adjuster won't cost the homeowner anything because they'll increase the claim payout by more than their fees. In Illinois, a public adjuster can work with a contractor who pays the adjuster and does the work for the insurance proceeds. For more information, please contact:
Innovative Home Concepts, Inc.
4410 IL-176 #1
Crystal Lake, IL 60014