The McHenry County Division of Transportation’s website now offers an online portal that allows motorists to report any problems on the county’s highways, such as potholes, downed signs, debris or dead animals.
“The motorists we serve every day also act as our eyes and ears along our 66 county highways,” Transportation Director Joe Korpalski, who also is the county engineer, said in a news release. “MCDOT has always prided itself on its prompt response times for dealing with issues that arise with our county roads, and by making it easier to do so, we’re hoping to make our fast responses even faster.”
Motorists will be able to choose a problem and the county road in question, describe the concern with an exact location, and upload up to five photos of the problem.
The portal only is used to report county highways problems and will include a map of the highway where MCDOT has jurisdiction. However, the portal also includes a page that explains other road jurisdictions in the county with contact information to direct motorists to the proper agencies.
“We get complaints, especially related to winter plowing, about the condition of roads for which we aren’t responsible,” Korpalski said. “We’re hopeful that the map and the explainer help direct people to address their concerns to the right agency.”
County highways can be identified by five-sided blue signs with gold trim with the words “McHenry County” above and below the highway number.
To report a road problem, visit www.mchenrycountydot.org and click on “Report a Concern.”