Coronavirus

Good news: Gift card relief fund, computer repairs

As a public service, Shaw Media will provide open access to information related to the COVID-19 (Coronavirus) emergency. Sign up for the newsletter here

Our journalists are working tirelessly to inform our communities of closings, cancellations, actions of state and local governments, and the ways in which our communities are adapting to contain the spread of the coronavirus.

But we know there is so much more positive news out there, and we want you to help us tell it. Here is the latest Good News, as submitted by members of the community.

To submit Good News, visit www.shawmediaillinois.com/goodnews.

From Port Edward in Algonquin: With the uncertain times ahead, we’re setting up an employee relief fund to support team members affected by this public health crisis. We’ve been overwhelmed by the love that we’ve received over the past few days, and you’ve asked us how you can help. Therefore, through March 31, 50% of gift card sales will go toward the employee relief fund.

We cannot thank our community enough, and we hope we can make a date for you to visit us soon. Gift cards are available online at portedward.com.

From GrohTech in Fox River Grove: GrohTech Computer Repairs is pleased to announce that we're expanding our remote access repair option. Computers still need repair even while isolated at home. That’s why GrohTech offers special contact-free repairs – keeping you safe and healthy.

Remote access computer repairs help keep everyone safe. This technology allows us to help our valued clients without being physically in the room.

Here's how it works:

1. You call us first to confirm we're safe for you.

2. We'll send you a link to download the the secure and safe team viewer software.

3. Our technician will request permission to access your computer via the one-time code generated by the software.

4. We fix the problem and then we remove the software from your computer.

Throughout the remote-service process, GrohTech’s trained and certified computer repair technicians will explain every step of repair to you. This combination of phone conversation and remote access to the computer is enough for us to solve most problems. However, for those it doesn’t solve, we’re pleased to work on safe solutions and fast service.

Additionally, GrohTech offers remote service throughout the year. Instead of having to drag the computer to a repair shop, or wait hours for a tech to show up, remote access allows us to solve the problem quickly. That extra time is invaluable to our customers.

Located in Fox River Grove, GrohTech is a trusted, U.S.-based local computer repair consulting company. GrohTech offers software, operating system, and hardware repair for both computers, mobile devices and game systems (we also specialize in older computers and game systems).

For information, please call 855-487-4764 or email support@grohtech.net.

For local volunteer opportunities in McHenry County, visit the Volunteer Center McHenry County.
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