Huntington Learning Center in Lake in the Hills reopened Monday after being temporarily closed earlier this month because of what the education company said was financial losses related to the COVID-19 pandemic.
Madeline Mesa, a spokesperson for Huntington with MBP Consulting, confirmed in an email Tuesday that the Lake in the Hills location, 4590 Princeton Lane, had closed Sept. 7. She said in a separate email Wednesday that the center had reopened under new management Sept. 20.
The new center director has worked with Huntington for many years, working previously at a center in Barrington, and all staff and tutors have been offered the possibility to return to the center as employees, Mesa said.
“The decision has been up to them to accept the offer or not,” she said.
Huntington is offering 100% of services remaining in students' accounts that have been paid for and 50% for refund requests, she said.
Pennie Squires of Huntley was paying for Huntington’s services for her 6-year-old grandson. He started in June, and the center was doing a great job, Squires said.
“I think that they really helped him along a lot,” she said.
Then, she got an email from Executive Director Kurt Osterheld on Sept. 7 saying the center had closed, effective that day.
Squires already had paid Huntington in advance for the month. Her grandson was going three days a week for $54 an hour, she said last week.
Since getting the message that Huntington closed, Squires has tried to call and email the center and its corporate office without much luck.
On Tuesday, she said she was offered a 50% credit toward new services but no refund.
Osterheld could not be reached for comment.
In his email to families, he said the closure needed to happen sooner rather than later for personal and financial reasons.
“I am sorry, I wish things could be different,” Osterheld said in the email.